CRM Executive

Location:
London
Salary:
£30K - 40K
Benefits:
bonus + bens
Job Type:
Permanent

The Opportunity

A fantastic opportunity has come up for a CRM Executive to join a leading global business. You will be tasked with implementing and delivering lifecycle communications to an already established client-base as well promotional communications and campaigns. It's working with a team size of around 12, offers great benefits and an annual bonus and has great opportunities to develop and self-improve on a professional level.

The Role

  • Help support the roll out of global CRM programmes, using email, SMS, push, and in-app messages
  • Work with 3rd party email service provider, monitoring and tracking all global sends
  • Raise incidents, escalate any issues to the team and see through to resolution
  • Run tests to ensure that programmes and content are running and rendering well across multiple devices
  • Work with the web team and ensure all URL's are driving traffic to the correct website pages
  • Work with the marketing tech team to overcome technical hurdles and increase efficiencies
  • Work closely with CRM colleagues based in other offices in global locations
  • Ensure that all global email content is regularly and accurately updated as necessary
  • Produce regular analysis on email campaigns and report this information
  • Make recommendations for process improvements

The Person

  • 2+ years CRM experience
  • Experience of using Salesforce Marketing Cloud, Exact Target or another ESP
  • Experience of using Swrve or an alternative mobile messaging platform (desirable)
  • Dreamweaver or HTML coding experience (desirable)
  • Experience of email marketing, including reporting, database management and email sends
  • Experience in client data selections and segmentation (desirable)

The Location

Central London

The Package

£30,000 - £40,000 + excellent benefits + annual bonus

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